Refund Policy
At Kingz Detailing, we value your time and ours. To ensure smooth scheduling and fairness for all clients, we’ve established the following refund and cancellation guidelines:
-
Full Refund Eligibility:
Customers are eligible for a full refund if they cancel their appointment at least 24 to 48 hours in advance of the scheduled service time. -
Same-Day Cancellation Grace Period:
If you need to cancel on the day of your appointment, you must notify us no later than 3 hours before your scheduled time to qualify for a refund. -
Late Cancellations & No-Shows:
Cancellations made less than 3 hours before the appointment, or failure to show up, will result in a non-refundable charge of up to 50% of the scheduled service cost. -
Rescheduling:
We’re happy to reschedule your appointment with proper notice. Rescheduling within the allowed timeframes (above) will not incur any fees. -
How to Cancel or Reschedule:
Please contact us via phone, text, or email to cancel or reschedule. Your cancellation is only confirmed once you receive a response from Kingz Detailing.
By booking with Kingz Detailing, you acknowledge and accept this refund and cancellation policy.